Shipping & Service Delivery Policy
Last updated: July 2026
1. Overview
Kiwexa OÜ operates a digital real estate marketplace that connects property owners, developers, real estate agencies, brokers, property management companies, buyers, and investors worldwide. As Kiwexa provides digital services only, no physical products are sold or shipped.
2. Delivery of Digital Services
Once payment has been successfully processed, purchased services are activated electronically through the Kiwexa platform. Depending on the selected service, delivery may include:
- Activation of platform subscriptions
- Publication of property listings
- Premium listing activation
- Digital marketing services
- Lead generation services
- Advertising packages
- Business profile activation
- Other marketplace-related digital services
Most digital services are activated immediately or within 1 business day following successful payment. Certain customized marketing services may require additional preparation time. Where applicable, the expected delivery timeframe will be communicated to the customer before work begins.
3. No Physical Shipping
Kiwexa does not sell or deliver physical goods. No shipping fees, customs duties, freight charges, or physical delivery services apply to purchases made through the platform.
4. Service Availability
Customers receive access to purchased services through their registered Kiwexa account. Some services may require additional information from the customer before activation, such as property details, company information, or supporting documentation.
5. Marketplace Transactions
Kiwexa acts solely as a digital marketplace and marketing platform. Property purchases, rental agreements, property management services, or other real estate transactions are arranged directly between the relevant parties. Kiwexa does not ship property-related documents or physical goods and does not manage the delivery of real estate assets.
6. Delays
If activation of a purchased service is delayed for any reason, customers will be notified using the email address associated with their Kiwexa account.
7. Contact
If you have any questions regarding service delivery, please contact us using the details below.