Privacy Policy

1. Introduction

Kiwexa OÜ ("Kiwexa", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and digital marketplace. By using the Kiwexa platform, you agree to the practices described in this Privacy Policy.

2. About Kiwexa

Kiwexa OÜ is an Estonian company operating a digital real estate marketplace that connects property owners, developers, real estate agencies, brokers, property management companies, buyers, and investors worldwide.

3. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Telephone number
• Country of residence
• Company name (where applicable)
• Job title
• Account credentials

Business Information

For business users we may collect:

• Company registration details
• Business address
• Website
• Property listing information
• Marketing preferences

Technical Information

When visiting our website we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Cookies
• Website usage analytics

4. How We Use Your Information

• Create and manage your account
• Provide marketplace services
• Publish and manage property listings
• Connect buyers and sellers
• Connect investors with property owners and service providers
• Respond to enquiries
• Improve platform functionality
• Prevent fraud and abuse
• Comply with legal obligations
• Communicate service updates

5. Payments

Kiwexa may use regulated third-party payment providers to process payments for platform subscriptions, premium listings, advertising services, and other marketplace services. Kiwexa does not store customers' payment card information.

6. Marketplace Transactions

Kiwexa operates solely as a digital marketplace. Real estate transactions, property purchases, rental agreements, and property management agreements are conducted directly between the relevant parties. Kiwexa does not hold, manage, or safeguard client funds and does not provide regulated financial services.

7. Sharing Information

We may share information with service providers, payment providers, technology providers, professional advisers, and government authorities where legally required. We never sell personal information to third parties.

8. Data Retention

Personal information is retained only for as long as necessary to provide our services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. When no longer required, information is securely deleted or anonymised.

9. Security

We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No internet transmission can be guaranteed to be completely secure.

10. Cookies

Our website uses cookies and similar technologies to maintain user sessions, improve website functionality, analyse website traffic, and enhance user experience. Users may control cookies through their browser settings.

11. Your Rights

Depending on your jurisdiction, you may have the right to access your personal information, correct inaccurate information, request deletion, restrict processing, object to processing, receive a copy of your information, and withdraw consent where applicable. Requests may be submitted using the contact information below.

12. International Users

Because Kiwexa operates internationally, your information may be processed or stored in jurisdictions outside your country of residence. Appropriate safeguards are implemented where required by applicable law.

13. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be published on our website.